Knowledge

Frequently asked questions

Quick answers to the most common questions about SMACC.

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How SMACC support works

Didn't find your answer below? Here are every channel and resource available to you, round the clock.

Live chat support

Our team is available on chat from inside the app or from the website.

Phone support

Local numbers in Saudi Arabia and the Gulf for instant access to technical support.

Email tickets

Open a ticket from your account or email us - we reply to every ticket within 2 business hours.

Product docs

Guides, API reference, step-by-step videos for every module in SMACC.

Official training

A SMACC training subscription takes you from beginner to power-user with an accredited certificate.

In every supported language

Support is available in every one of the 9 languages SMACC supports.

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